December 9th, 2022 by admin
Artificial Intelligence or AI is starting to become more central in the cybersecurity world and is quickly becoming important when it comes to enhancing a business' security measures. This innovative technology can learn, become smarter and more efficient....
Read Full Story »
Tags: artificial intelligence, cyber security, data protection, network monitoring, security
Posted in: Solutions
September 9th, 2022 by admin
Historically, whenever someone left the office, their phones could be rerouted to their personal cell phones. This has worked well for simply receiving calls, but business owners and their employees often loose the functionality that they would otherwise...
Read Full Story »
Tags: mobility, solutions
Posted in: Solutions, Services
August 9th, 2022 by admin
Cybersecurity insurance has become an important consideration for all organizations including small and midsized businesses. Many small businesses assume that cybercriminals are only interested in targeting large organizations, however, in recent years,...
Read Full Story »
Tags: cyber security, infrastructure, network, security
Posted in: Solutions, Services
July 9th, 2022 by admin
Microsoft Teams has become unbelievably popular communication platform in today’s business landscape. It is undeniably powerful, offering a host of applications and services which greatly enhance an organization’s ability to collaborate...
Read Full Story »
Tags: Microsoft, phone system, technology
Posted in: Solutions, Services
June 9th, 2022 by admin
If you sit at any workspace in your company’s network, you’ll find in boxes filled with emails. Could one of those emails pose a security threat?
Companies utilize emails as a main source of communication. Unfortunately, email Is an easy...
Read Full Story »
Tags: network, solutions
Posted in: Solutions
May 11th, 2022 by admin
Apple products have long been the go-to device for those in creative fields. Recently we’ve
seen a trend of businesses investing in Apple products. The common reasons are things
you have heard before, many claim they are more intuitive and...
Read Full Story »
Tags: managed it, network monitoring, support, work from home
Posted in: Solutions, Services
April 13th, 2022 by admin
The mention of AI often brings to mind images from the 2001 Sci-fi Steven Spielberg movie.
However, AI or Artificial Intelligence, is beginning to make headway in the business
community. Businesses that are looking for cost-effective ways...
Read Full Story »
Tags: artificial intelligence, businesses, collaboration, technology
Posted in: Solutions, Services
March 23rd, 2022 by admin
Technology is evolving at an alarming rate. It seems that no time passes between system
upgrades, and you may feel that you have just gotten used to a new system and its
suddenly time to learn a new one!
You may even find...
Read Full Story »
Tags: cyber security, phone system, technology, upgrades
Posted in: Solutions, Services
March 10th, 2022 by admin
Windows 11 was released in October 2021 and while many were eagerly awaiting its arrival, some small and mid-size business owners may still be finding themselves uncertain about installing the upgrade.
What's New In Windows 11
A major focus is to...
Read Full Story »
Tags: infrastructure, managed infrastructure, managed it, managed services, Windows 11
Posted in: Solutions, Services
February 11th, 2022 by admin
We've all heard about the accelerations of ransomware attacks in the news. It's enough to make any business owner loose some sleep. Technologies like G Suite, Salesforce, Slack, Dropbox, Office 365 or Box are found everywhere in the modern workplace...
Read Full Story »
Tags: cyber security, data protection, hacking, ransomware, security, solutions
Posted in: Solutions, Services
January 15th, 2022 by admin
Would you be surprised to know that one of the leading causes of cyberattacks and data breaches are weak or passwords that have been reused too often?
80% of data breaches are the result of poor or reused passwords
—Verizon Data Breach...
Read Full Story »
Tags: cyber security, data protection, security
Posted in: Solutions, Services
July 23rd, 2021 by admin
Few things can be as costly and unpredictable as business disruptions. Whether it's due to natural disasters, human error, technical issues, or cyber-attacks, your business can be brought to a standstill when you least expect it; with many companies...
Read Full Story »
Tags: Business Continuity, cloud, cyber security, data protection, Disaster Recovery, ransomware, security, solutions
Posted in: Solutions, Services
March 24th, 2021 by admin
The internet has become a vital part of business operations. Most of your business applications rely on an internet connection to be accessed, and most phone systems use an internet connection as well. An internet outage means that your employees can't...
Read Full Story »
Tags: Business Continuity, Disaster Recovery, ISP, voip
Posted in: Solutions
February 18th, 2021 by admin
Cloud technology is rapidly becoming the standard for many businesses, as what it has to offer can't be ignored. It's becoming clearer that the cloud can only improve one's business operations as time goes on. If you need an example, look at what's...
Read Full Story »
Tags: cloud-based, cloud services, cloud, collaboration, communications, COVID-19, cyber security, security, solutions, technology, work from home
Posted in: Solutions
January 19th, 2021 by admin
Leading Managed Technology Services Provider Educates Businesses on Dramatic Increase in Cybercrime Directed at Small-Business Owners and How to Prevent It
NEWBURGH ITC, a leading managed technology services provider (MTSP), announced today that...
Read Full Story »
Tags: Business Continuity, cloud, cyber security, data protection, network, ransomware, security, solutions
Posted in: Press Release, Solutions
November 1st, 2020 by admin
Whether your business is working remotely or in the office, you are always looking for an edge over your competitors. It could be Managed IT Services to free up your time to focus on customers, video conferencing to improve your communication and...
Read Full Story »
Tags: Business Continuity, cloud-based, cloud services, cloud, collaboration, communications, COVID-19, cyber security, managed it, network reliability, remote office, security, solutions, telecommunication, video conferencing
Posted in: Solutions, Services
September 22nd, 2020 by admin
It can be devastating to have your operations interrupted by things outside of your control, and few things can stop your business like natural disasters. Just look at what tropical storm Issa did. Even if businesses were miles away, avoiding...
Read Full Story »
Tags: Business Continuity, communications, Disaster Recovery, solutions, technology, telecommunication, weather damage
Posted in: Solutions
August 21st, 2020 by admin
Working remotely has been a struggle that many businesses have had to overcome because of the pandemic. However, many of them are still struggling to support their new method of work, with few being able to bring out its maximum potential. Companies...
Read Full Story »
Tags: cloud-based, cloud services, cloud, collaboration, communications, HD video, IP phones, mobility, remote office, solutions, Unified Communications, video conferencing, voip
Posted in: Solutions, Services
July 27th, 2020 by admin
NEWBURGH - ITC, a leading managed technology services provider (MTSP), announced today that the company is supplying small to mid-sized businesses (SMBs) with thermal cameras and scanners designed to read body temperature in order to keep their locations...
Read Full Story »
Tags: cameras, COVID-19, press release, security, solutions, surveillance, video surveillance
Posted in: Press Release, Solutions
June 16th, 2020 by admin
At ITC Communications, we understand that communication is an integral part of your business's success. Whether it is communicating with customers or employees communicating on a project, your company relies heavily on uninterrupted communication....
Read Full Story »
Tags: cloud services, collaboration, communications, music, technology, telecommunication
Posted in: Solutions, Services
May 18th, 2020 by admin
Business continuity remains an important plan for many companies to have in place in case of disasters, as it allows them to continue key operations in spite of it. However, it is frequently overlooked or pushed back on the priority list regardless...
Read Full Story »
Tags: Business Continuity, communications, Disaster Recovery, network reliability, solutions
Posted in: Solutions, Services
April 26th, 2020 by admin
The cloud offers numerous benefits to companies, including the ability to work from anywhere. As the COVID-19 outbreak continues to impact the way businesses operate, the need for businesses to adapt has grown. One way companies can overcome the work...
Read Full Story »
Tags: Business Continuity, cloud services, cloud, Zultys
Posted in: Solutions
April 6th, 2020 by admin
We find ourselves in a time of uncertainty for many businesses, as the climate has rapidly changed to adapt or close operations until further notice. This has left many struggling to try to implement the infrastructure or tools required to stay running....
Read Full Story »
Tags: cloud, collaboration, communications, remote office, security, video conferencing
Posted in: Solutions
March 12th, 2020 by admin
As a business owner, you should always be planning for the future. Often, the daily tasks and issues that arise will take precedence, but being ill-prepared for a disaster or interruption in normal business activities can have an incredibly detrimental...
Read Full Story »
Tags: Business Continuity, Disaster Recovery, network reliability, solutions
Posted in: Solutions
January 29th, 2020 by admin
In today's business landscape, companies are more reliant on their IT systems than ever before. With that reliance comes a large amount of resources being directed at your IT department, which can take away from dealing with your business's day-to-day...
Read Full Story »
Tags: IT, managed it, solutions
Posted in: Solutions, Services
December 16th, 2019 by admin
Surveillance has improved a lot with the times, to the point where it's capable of so much more than in the past. With HD video quality, advanced software, and wireless capabilities, modern surveillance systems can accomplish more for your business...
Read Full Story »
Tags: HD video, liability, loss, security, solutions, surveillance, video surveillance
Posted in: Solutions, Services
June 3rd, 2019 by admin
The temptation of moving to the cloud affects many companies due to the influx of corporations moving to cloud servers over the last few years. If your business is currently using an on-premises or an on-site server system, it may be more beneficial...
Read Full Story »
Tags: cloud, phone system, security, Unified Communications
Posted in: Solutions
May 20th, 2019 by admin
As a company grows and expands, insisting on keeping old phone equipment just as long as it is functional as a way to keep costs low is a method that will inevitably end up costing your company more. There are important questions to ask yourself on...
Read Full Story »
Tags: phone system, Unified Communications, upgrades, voice systems, voip
Posted in: Solutions
April 15th, 2019 by admin
We are proud to work with many hospitals and medical facilities around the tri-state installing and managing new phone and voice systems. We had the pleasure of introducing our signature phone system, Zultys, as a new solution while upgrading their...
Read Full Story »
Tags: IP phones, mobility, security, voice systems, voip, wireless
Posted in: Solutions
January 29th, 2019 by admin
If you provide any kind of service to people, you know that having quality customer service makes it easier on everyone. From your employees to your customers, it affects a lot. Good customer service is the difference between a recommendation...
Read Full Story »
Tags: call center, communications, customer service, recording
Posted in: Solutions
December 6th, 2018 by admin
The basis of every system your business uses is its cabling, especially those connected to your network. Nowadays things like your surveillance system, video conferencing equipment, VoIP phones, and many other modern systems are hardwired in your network...
Read Full Story »
Tags: cabling, efficiency, network
Posted in: Solutions, Services
November 1st, 2018 by admin
All businesses utilize multiple forms of communications. Emails, phone calls, and even faxing are common in the workplace. Having all these options can be helpful, but it can also lead to many forms of miscommunication or even people missing out on...
Read Full Story »
Tags: call forwarding, email, telecommunication, telephones, voicemail, voip
Posted in: Solutions
October 4th, 2018 by admin
Most people know that regular updates are required to keep your household computer network protected from viruses and other cyber threats. While these updates are important for business networks as well, the fact of the matter is that your system needs...
Read Full Story »
Tags: cyber security, data protection, network monitoring
Posted in: Solutions
August 26th, 2018 by admin
It's late at night, your employees have all gone home for the day. Sure, they locked the door(hopefully), but what really happens when no one is there? You could hire a guard to make sure someone is watching the door,...
Read Full Story »
Tags: analytics, surveillance, video surveillance
Posted in: Solutions
May 21st, 2018 by admin
As your business grows more rapidly than ever, so too do your needs for efficient solutions for internal communications. For information that must be communicated instantly and efficiently to large portions of your business, there is no better solution...
Read Full Story »
Tags: background noise, music, overhead paging, safety, solutions
Posted in: Solutions
April 9th, 2018 by admin
With the advent of email, text messaging and video communications, it may seem as though making a simple phone call is a bit of an outdated method of communication. After all the telephone was invented nearly a century and a half ago!...
Read Full Story »
Tags: call forwarding, email, modern features, telecommunication, telephones, voicemail
Posted in: Solutions
February 28th, 2018 by admin
It used to be that the only way to talk face-to-face long distance was to hop on a plane or in the car, spending hours of time and too much money to connect. It was better than discussing everything over letters, the phone, and later email, but took...
Read Full Story »
Tags: cloud services, communications, mobility, video conferencing
Posted in: Solutions
November 23rd, 2017 by admin
Good customer service depends on excellent communications. With our call center solutions, your business benefits from a range of tools to improve the effectiveness of your staff when handling calls. Our call center solutions help your...
Read Full Story »
Tags: call center, communications, customer service, recording
Posted in: Solutions
September 27th, 2017 by admin
We are a fast paced society, with little patience for phone tag, or waiting for a call back. We need the information we are looking for when we need it and that requires an innovative solution. ITC offers many application specific solutions...
Read Full Story »
Tags: availability, centralized, efficiency, solutions
Posted in: Solutions
August 28th, 2017 by admin
Earlier this year we expanded our product offerings in the area of surveillance. For many customers it was as result of needing
loss mitigation, and the benefits of an upgraded HD system allow for high quality images, audio, and...
Read Full Story »
Tags: analytics, cameras, mobility, security, video surveillance
Posted in: Solutions
July 28th, 2017 by admin
While it's not common, business equipment can fail. Whether due to an accident or a serious incident or disaster, the fear of losing all your business function is real. With ITC's Business Continuity, you're ensured that your critical business functions...
Read Full Story »
Tags: accident, Disaster Recovery, function, loss, operate
Posted in: Solutions
July 13th, 2017 by admin
You could have the best IT tools, application, and hardware installed for your business, but with a sub-optimal infrastructure, you'll never experience their full potential. As we put more and more of a workload on our IT network, it's imperative...
Read Full Story »
Tags: cabling, IT infrastructure, network reliability
Posted in: Solutions
May 17th, 2017 by admin
Don't underestimate the amount of time you waste each day trying to reach your colleagues. Coordinating meetings large and small, calling to ask about a report, trying to get questions answered, monitoring project progress, or even just finding out...
Read Full Story »
Tags: cloud-based, collaboration, communications, data storage, mobility, Unified Communications
Posted in: Solutions
April 14th, 2017 by admin
One of the best features of cloud services, if you ask millennials at least, is the ability to BYOD. That is, Bring Your Own Device to work. For those who don't know the term, this refers to moving on from using just desktops and laptops. With data,...
Read Full Story »
Tags: bring your own device, cloud, communications
Posted in: Solutions
March 27th, 2017 by admin
Here at ITC, we are still seeing storms and Winter Weather Advisories in the region, even with spring officially here. The snow storms of the past month brought in feet of snow, hazardous conditions, and even power outages. In past years, we've seen...
Read Full Story »
Tags: Business Continuity, data storage, Disaster Recovery, quickly recover and restore, weather damage
Posted in: Solutions
February 16th, 2017 by admin
ITC Communications knows that business owners need to be able to focus on their business. They want to spend as little time as possible managing servers, user setup, maintenance, wireless settings, and network monitoring. For most businesses, these...
Read Full Story »
Tags: maintenance, managed it, network monitoring, upgrades
Posted in: Solutions
February 1st, 2017 by admin
We're expanding our surveillance offerings! This is in response to businesses asking for security measures and cameras at their entrances. They have given different reasons for wanting to improve their security system, but ultimately all of them profit...
Read Full Story »
Tags: analytics, cameras, mobility, security, video surveillance
Posted in: Solutions
December 14th, 2016 by admin
We all know that each customer is unique and brings a different way of communicating with their provider. In IT, communication can vary between phone calls, emails, faxes, video, or even messaging. With information spread over so many different channels,...
Read Full Story »
Tags: channels, collaboration, IP phones, Unified Communications
Posted in: Solutions
November 8th, 2016 by admin
Who hasn't had to hear from accounting or management that traveling costs are too high? The pressure to manage topics over phone or email is going up. Yet we live in a global world during a mobile era. With our cloud video services, you can get that personal...
Read Full Story »
Tags: HD video, mobility, Video-as-a-Service, video conferencing
Posted in: Solutions
October 7th, 2016 by admin
Having a plan for when disaster or hardware failure strikes is vital for preventing loss of business. Too often we put this off, thinking it won't happen to us. We've learned to be prepared.
Resilience, Recovery, and Contingency - three key elements...
Read Full Story »
Tags: Business Continuity, Disaster Recovery, quickly recover and restore
Posted in: Solutions
September 20th, 2016 by admin
Do you own a warehouse or office building? Improve employee safety and security today with our overhead paging solutions. These solutions are composed of commercial grade components which are designed for years of operation.
Some benefits of this...
Read Full Story »
Tags: cloud-based, overhead paging, safety, security
Posted in: Solutions