As a technology services firm, we fully stand behind and rely on technological innovations. However, ITC has never lost sight of the fact that it is people, not programs or algorithms, that build relationships. We are pleased to announce that we’ve recently partnered with Connect Outbound to further provide a “people first” experience for our customers and their customers.
Who Is Connect Outbound
Connect Outbound is essentially a sales and outreach company. But instead of focusing on volume and automation, the company helps businesses and customers alike by focusing on brand-specific, human outreach. Essentially, they’ve taken customer service and sales back to people. This ensures that customers get to have a one-on-one relationship with their service providers.
We’ve chosen to partner with Connect Outbound because we realize that businesses, especially in our industry, tend to rely on automation and volume instead of interpersonal relationships. But we also understand that better technology should never mean less access to the people who power it.
Connect Outbound works with college students to train and mentor them for full-time jobs after graduation. These technology professionals get to utilize their knowledge to become a human voice for their client sales outreach teams. Connect Outbound builds strong teams so that their client businesses can grow.
What’s in It for You
As an ITC customer, you can expect this partnership to help you refocus your business back to your customers. You can also expect Connect Outbound to offer you the peace of mind that your precious data is secure and that your business will remain fully compliant with data privacy regulations.
ITC made the choice to partner with Connect Outbound because we see the value that putting people first can bring to businesses in all industries. Utilizing Connect Outbound resources can help you feel more connected to your customers so that you can best serve them when they need you the most.
Contact ITC today for more information on how utilizing a human network can help improve your sales and service pipelines.
