New Tool Empowers SMBs to Take Control of Data Security
In today’s digital age, data security is a top concern for businesses of all sizes. However, for many small and mid-sized businesses (SMBs), navigating the unfamiliar world of data protection can be daunting. ITC, a leading managed technology services provider, recently unveiled a new solution designed to simplify how SMBs manage their data exposure. This […]
Tech Touch: How Cutting-Edge Tools Have Revolutionized Customer Service
In today’s fast-paced world, customer loyalty hinges on their experience. No longer are basic transactions enough. Customers crave personalized interactions and effective solutions to their problems. Enter technology. AI to the Rescue Customers want 24/7 availability, and they don’t want to wait on hold for answers. Chatbots are the solution to this. These auto-attendants can […]
ITC Unveils Groundbreaking Cybersecurity Solution
Many of us find cybersecurity a daunting part of running a business each day. Thankfully, we have ITC to help keep our customer, vendor, and employee data safe. Our internal cyber safety measures also protect proprietary trade secrets and ensure SMBs maintain a reputation of digital integrity. The ITC Difference ITC recently unveiled a new […]
ITC Leads in Sustainable IT
For more than a decade, the IT professionals at ITC have been quietly leading the green revolution by responsibly disposing of electronic parts and e-cycling others. But why are steps like this important? It means that ITC prioritizes more than just today. By focusing on green IT and sustainability, ITC is helping to cut down […]
Digital Transformation Benefits Businesses
Digital transformation simply refers to how businesses can utilize new tools and strategies to run more efficiently. It’s not simply about buying new technology but is part of a bigger picture where businesses fundamentally change their operations. There are many ways that adding technology to a business of any size can help owners and managers […]
ITC’s New Technology Keeps Businesses Booming
ITC has long been a leader in managed IT services. In keeping with that history, the company recently announced that it had invested in new technology that helps keep businesses running smoothly despite the challenges of the digital age. The Problem According to ITC, many small and medium-sized businesses struggle to maintain smooth operations regarding […]
The Cloud Keeps Your Remote Workers Connected
Nearly a quarter of all Americans work from home every day. Many more do the same as part of a hybrid work schedule, a legacy left over from the pandemic. However, more than just convenience, remote work has many benefits for your business, especially when you move your workflow to the cloud. Commercial cloud solutions […]
Call Center Solutions For A Better Customer (And Employee!) Experience
When your customers dial your number, you want to ensure they have the best experience possible. That’s where call center solutions can help. Today, we take a quick look at just a few of the many benefits of our advanced call center solutions. Call Recording Call recording gives your staff the opportunity to record both […]
Disaster Recovery Restores Operations. Do You Have A Plan?
Disaster recovery is one aspect of business continuity. As a business owner or manager, it’s crucial that you understand how to assess your risk and implement a plan to get back to business as usual in the midst of an unexpected event, such as a cyber breach or Act of God. Disruptive Events There are […]
It’s Time To Review Your Business Continuity Plan
Do you know how you’ll continue to operate if major issues arise within your business? Whether it’s a digital disaster or brick-and-mortar mayhem, having a plan in place to keep your systems running and your people working is critical. Today’s post touches on the basics of business continuity and why you need a plan. What […]
