5 Things You Didn’t Know About AI’s Workplace Impact
Artificial intelligence (AI) is nothing new. After all, we have all been utilizing spell check and AutoCorrect software for years. However, we’re in the “wild West” era of artificial intelligence, and it has already begun to significantly impact workplaces both large and small. Today, we take a quick look at five ways that AI has […]
The Cloud Keeps Your Remote Workers Connected
Nearly a quarter of all Americans work from home every day. Many more do the same as part of a hybrid work schedule, a legacy left over from the pandemic. However, more than just convenience, remote work has many benefits for your business, especially when you move your workflow to the cloud. Commercial cloud solutions […]
Call Center Solutions For A Better Customer (And Employee!) Experience
When your customers dial your number, you want to ensure they have the best experience possible. That’s where call center solutions can help. Today, we take a quick look at just a few of the many benefits of our advanced call center solutions. Call Recording Call recording gives your staff the opportunity to record both […]
Disaster Recovery Restores Operations. Do You Have A Plan?
Disaster recovery is one aspect of business continuity. As a business owner or manager, it’s crucial that you understand how to assess your risk and implement a plan to get back to business as usual in the midst of an unexpected event, such as a cyber breach or Act of God. Disruptive Events There are […]
It’s Time To Review Your Business Continuity Plan
Do you know how you’ll continue to operate if major issues arise within your business? Whether it’s a digital disaster or brick-and-mortar mayhem, having a plan in place to keep your systems running and your people working is critical. Today’s post touches on the basics of business continuity and why you need a plan. What […]
ITC Works To Combat AI Cyber Attack
Artificial intelligence (AI) can be considered a blessing and a curse to those who work in or rely on IT systems. For businesses, AI can both pose a threat and serve as a shield against phishing attacks, and ITC knows how to leverage the latter to protect against the former. Phishing is a common cyber-attack […]
Protect Your Business, Consider Cybersecurity Insurance
Cybersecurity insurance has become an important consideration for all organizations including small and midsized businesses. Many small businesses assume that cybercriminals are only interested in targeting large organizations, however, in recent years, larger organizations invested heavily into their cybersecurity. The result is that many hackers are redirecting their efforts towards small businesses with weaker IT […]
Leveraging Your Technology – Integrating Business Phones into Microsoft Teams
Microsoft Teams has become unbelievably popular communication platform in today’s business landscape. It is undeniably powerful, offering a host of applications and services which greatly enhance an organization’s ability to collaborate on projects. Organizations have been raving about the improvement of their collaborative efforts, noting an increase in efficiency. Something’s Missing Unfortunately, at ITC we […]
Manage & Secure Apple Devices with a Little Help from ITC
Apple products have long been the go-to device for those in creative fields. Recently we’ve seen a trend of businesses investing in Apple products. The common reasons are things you have heard before, many claim they are more intuitive and user-friendly. Another reason is that most people are already familiar with Apple products, after all […]
Increase Productivity with Artificial Intelligence
The mention of AI often brings to mind images from the 2001 Sci-fi Steven Spielberg movie. However, AI or Artificial Intelligence, is beginning to make headway in the business community. Businesses that are looking for cost-effective ways to increase their productivity, should take steps to explore AI and we are here to help! Like it […]
